Privacy policy

At Council Homebuyers we are committed to protecting your privacy. We use the information we collect about you to inform you of features and offers, and to develop our service so that it meets our client's needs.

The following information explains how and why we collect information from you, to whom such information is disclosed and what your rights are.

What information do we collect and how do we obtain it?
We receive information in the following ways, either directly from you when you complete the 'apply for more information' form, when you use the contact us form, when you sign up to receive our HTML email newsletter, email us directly or telephone us or complete written information in the course of your application. The information we collect online is contact and marketing information so that we can provide you with an efficient service.

How do we use your information?
We use the information that we collect about you to:

1. provide requested details to you about the service you are interested in
2. monitor customer traffic patterns and site usage to help us develop the design and layout of the site
3. occasionally notify you about enhancements to our services

If you would rather not receive this information, please let us know.

Will Council Homebuyers disclose the information it collects to outside parties?
We use information about you only for the purpose of providing details on Council Homebuyers, we do not disclose your information to third parties.

Council Homebuyers does not sell, trade or rent your personal information to others. Council Homebuyers may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.

How do we protect your information?
We endeavour to protect your information in the following ways:

1. we will not request information which is excessive for our purposes;
2. try, with your assistance, to keep any information we hold about you up to date and accurate;
3. delete any information which we hold about you which is no longer relevant, within a reasonable period of the date such information becomes no longer necessary for our purposes;
4. protect your data against unauthorised use.

Receipt of information
You can request, at any time, that we stop using your information and, that we stop mailing information to you. You may continue to receive mailings on route to you for a short period of time while your suppression is being processed.

In summary
We are committed to protecting your privacy. We use the information we may collect on the site to enhance your overall Council Homebuyers experience. We do not sell, trade or rent your personal information to others. If you do not want to receive any announcements or special offers from us, please let us know.

Your Consent
By registering with Council Homebuyers and using our website and/or service, you consent to the collection and use of this information by Council Homebuyers. If we decide to change our privacy policy, we will post those changes on our website, so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

or call us NOW  on 0845 468 0242